Dear Clients, we are thankful for choosing us! Please, we invite you to read carefully the terms and conditions before booking.
These Terms and Conditions regulate the relationship between you and ECO PERU TOURS E.I.R.R.L. Ecotourism Agency. By booking a trip, you agree to be bound by these Terms and Conditions which describe, among other things, the cancellation policy and certain limitations of liability. These Terms and Conditions shall affect your rights and you designate the applicable law and forum for the resolution of any dispute.
All persons making a reservation must have carefully read and understood the terms and conditions below. By booking through our website www.ecoperutours.com, by email, via WhatsApp you accept on behalf of yourself and all those listed on the booking, including minors and disabled persons that you have understood these Terms and Conditions. A booking is accepted and becomes final only from the date the company sends a receipt or email confirmation of the requested excursion. It is at this point that a contract exists between the company and the client. Before your booking is confirmed and a contract exists, the Company reserves the right to increase or decrease tour prices. The Company or its agents reserve the right to refuse any booking at their discretion. The person or persons named in the reservation are hereinafter referred to as the “Client”. All reservations are made with ECO PERU TOURS Company.
ECO PERU TOURS operates in areas where standards of accommodation, transportation and services may not be what you would normally expect. However, we strive, with all diligence and skill, to provide the best services for our clients. Traveling in Peru requires flexibility, patience, generosity of spirit, good humor and understanding for changes that may take place without prior notice due to circumstances beyond our control (Force Majeure – see below). By booking any of our tours you agree to ECO PERU TOURS Travel Agency making the necessary changes without liability.
Any situation or event that ECOPERUTOURS Travel Agency cannot, even with all due care, foresee or avoid.Events such as riots, civil disturbances, labor disputes, disasters or adverse weather phenomena, fires or all similar events beyond our control.In this case, ECOPERUTOURS Travel Agency is not responsible and reserves the right to modify, postpone or even cancel the trip (this is the last option, of course!).
We recommend that you obtain travel insurance that covers accidents, medical expenses and emergency repatriation, including rescue and air ambulance. We also recommend that it covers cancellations and loss of luggage. Please send a copy/policy number to our offices.
Your passport must be valid, please let us know if you have or are going to change your passport after booking the tour it must be valid at the time you start your visit to the different sites to visit Manu National Park Tambopata National Reserve, Machu Picchu National Sanctuary etc.
To secure a reservation of a tour package, it is necessary to make a payment of 50% of the total cost of the package, (non-refundable) the difference will be paid one month before the start of the tour. All transaction fees are covered by the client and are not included in our prices.
Deposit to the current account in the name of our travel agency.
Once the tourist service is confirmed by our staff, you must make the total deposit of the services in the bank account that we will inform you by mail all private and secure.
– INTERBANK PERU- ADDRESS: Av El Sol 380 – Cusco
CCI 003 – 420003004250638-73
ADD 6% FOR TAXES.
ECO PERU TOURS ECOTOURISM AGENCY.
SURIHUAYLLA GRANDE A 1
SAN SEBASTIAN – CUSCO.
Once the payment is done send a copy to the same email for validation. Once the payment is done send a copy to the same email for validation. You are required to pay your final balance 30 days before the trip. Or in cash at our offices. We reserve the right to cancel your trip if payment is not made within this period, or if you have not advised us of a delay in arrival, etc.(We use an exchange rate of 1 US dollar = 3.80 soles depending on the value per day).If for some reason the dollar exchange rate drops (as it did in 2009 and 2010) we will be flexible and accept up to 10 points of difference drop, but we will not be able to accept and exchange the Peruvian sol at a rate less than 3 for 1 US dollar, this is to ensure the quality of our services to you and the treatment to our Staff members.
Deposit sent upon reservation is non-refundable and non-transferable.
1.ECOPERUTOURS Travel Agency and Ecotourism shall be notified of any change or cancellation of your trip as soon as they become aware of them, through e-mail firstname.lastname@example.org, email@example.com.
2. Final balance once paid (in cash): We will not be able to refund your trip payment for cancellations.
3. A letter to claim to your insurance company can also be provided by us upon your request. VERY IMPORTANT (1): We suggest you stay at an altitude (above 3000 meters – as in Cusco or another high-altitude city) for 3 days (minimum) before starting the trip. This is in order to minimize the effects of altitude sickness. Also, you can help your body acclimatize by drinking plenty of fluids, adding a little more sugar to your drinks, consuming foods rich in carbohydrates, avoiding cigarettes and alcohol and consuming coca leaf tea (the traditional leaf of the Incas). Diamox may also be useful to consult your doctor for prescription. VERY IMPORTANT (2): It is also highly recommended to arrive in Lima or Cusco (depending on where you start your tour with us) at least 48 hours before your trip, there are usually cases of strikes or other events that happen out of our control and force us to start our tour earlier than planned (see above Force Majeure). Please also bring your travel insurance information (company name and policy number) for our records.