info@ecoperutours.com

reservas@ecoperutours.com

jesus.ecoperutours@gmail.com

FAQs

1. HOW DOES ECOPERUTOURS WORK ABOUT BOOKINGS?

Call Us to ECOPERUTOURS, Via Email, We will pair you with your personal travel advisor within 24 hours.
Once you are satisfied with your travel itinerary, simply confirm with 30% as a down payment, for booking everything as planned.

You will receive full confirmation for your trip approximately 3-4 weeks after booking. We will coordinate everything for the tours. Transport, accommodations, meals, and tickets
we will remind you about your trip balance one month before your trip.

2. WHAT ARE THE LODGES LIKE?

All lodges that EcoPeruTours provides are wooden lodges and the windows are covered with metal mosquitos’ nets. Lodges include basic amenities like: Shared and Private bathrooms (According the Type of tour booked) with showers and toilets, double based rooms, beds with bedding and mosquito nets. Some lodges will have hot water but most are just cold water.

3. WHAT TIME DO WE RETURN TO CUSCO FROM THE Amazon?

We normally reach Cusco between 4pm to 8pm.

4. WHAT IS INCLUDED IN THE TOUR?

  • Tour guide in English and Spanish with spotting scope.
  • Transportation (bus and boat)
  • Professional Cook.
  • Three meals a day included vegetarian option.
  • Mineral wáter, for the whole Tour.
  • Mid-morning snacks (fresh fruits, sweets/caramels, chocolates, cookies, juices)
  • All accommodations and lodges.
  • Rubber boots (Unless you have your own)
  • Entrance fee to the Oxbow Lakes
  • Entrance fee to Manu National Park
  • Entrance fee to all the private Natural Reserves
  • First aid kit.

5. WHAT TO BRING FOR YOUR ECOTOUR?

  • Mosquito repellent cream or spray (DEET 50% recommended as a MINIMUM).
  • Small backpack,
  • Long sleeved cotton shirts (preferably green or beige colours),
  • Long cotton trousers,
  • Cotton long socks (to be put into your trousers and for wearing rubber boots),
  • Comfortable walking shoes,
  • Crocs for the boat Journeys
  • Rain gear (rain poncho),
  • Sweater (for the beginning of the tour in Andes and the cloud forest only),
  • Swimming suit;
  • Binoculars (We rent them if you do not haven them),
  • Zip lock Plastic bags to be used for clothes and a camera.
  • Hat or cap.
  • Small towel,
  • Sun cream,
  • Sunglasses,
  • Flashlight or headlamp,
  • Water canteen.
  • Pocket money (Soles) to buy some beverages and souvenirs as well as to tip.

6. WHAT ARE THE DANGERS OF VISITING THE AMAZON?

We Are Very Wary Of Everythig, We Are Not Going To Put You On Risky Situations, We Are Not Going Out To The Tours If It Is Windy Or Stormy, branches might fall form the tree tops, We Are Not Going To Walk To The Traisl If We Do Not Have The Rubber Boots,army or fire ants.We Care About You.

7. ARE THERE MOSQUITOES?

Yes, there are mosquitoes only into the jungle, especially early morning and late afternoon, not in the open areas and sand flies can be expected on the dry season along the rivers. We recommend that you bring a very good mosquito repellent with you to help avoid these mosquitoes while you are walking in the jungle. All the lodges provide mosquito nets for your beds.

8. DO WE NEED A HEALTH AND TRAVEL INSURANCE?

Yes, the weather conditions in the Rainforest is unpredictable. The months of April to October are the driest months of the year, but some times during these months and the remainder of the year, we do have some rain and the roads may become inaccessible due to landslips/landslides. For that reason we recommend travel insurance to cover these unpredictable weather conditions, as claims for compensation cannot be considered. The insurance should also cover cancellation of tours, cancellation of flights, accident, loss of personal luggage, hospitalization, etc.

9. HOW MANY PEOPLE ARE IN A GROUP?

The groups are from 4 to 8 people. Three people is the minimum group size, smaller groups can depart in private service.

10. DO YOU PROVIDE CLEAN DRINKING WATER?

Yes, all tour prices include mineral water throughout the entire trip.

11. WHAT TYPES OF ANIMALS AND WILDLIFE WILL WE SEE?

Manu National Park has the highest concentration of wildlife in the world, therefore the probability of seeing animals and wildlife is very high. There are over 150 species of mammals, 99 species of reptiles, 140 species of amphibians, 1000 species of birds, including the beautiful and rare Macaw, 200 species of fish, 1000 species of butterflies, 130 species of dragonflies, and an unknown amount of insect species. However, even though this is a wide variety of wildlife, the area we will be visiting is not a zoo and therefore it is never certain what animals and wildlife you will see during your tour, is depends on luck.

12. WHAT TYPE OF FOOD WILL WE EAT AND ARE THERE CHOICES IF YOU ARE A VEGETARIAN?

The food we provide during these tours will be mostly foods native to the Amazon. It will include fish, chicken, beef, rice, and vegetables. Fresh native jungle fruit such as pineapple, bananas, plantains, and passion fruit will be provided. Drinks during the tour will include natural juices like pineapple, star fruit, papaya, and passion fruit, mineral water, café, tea, and hot chocolate.

13. DO YOU PROVIDE A FIRST-AID KIT?

Yes, we do have a very comprehensive first aid kit with us, but we also recommend that you carry a small first aid kit of your own, which includes all the basic items of a first-aid kit.

14. IS THERE MALARIA IN THE REGION?

No, there has not been a confirmed case of malaria in the region of Manu National Park since the 1980. However the area is still considered a malaria region and therefore we highly recommend that you take anti-malaria medication during your time in the Amazon.

15. WHAT ARE THE CHANCES TO SEE A JAGUAR?

During the year the best time to see jaguars is from April – Oct along the Manu River in the Reserved Zone, we are always looking for them, and the times we are moving toward different attractions are peak time for them.

16: WHAT KIND OF GEAR IS PROVIDED IN THE TOURS?

Rubber boots; our tour guides do always travel with a pair of Nikon and Swarovski binoculars, and beside the binoculars they also carry with them spotting scopes. They also carry a Peruvian Bird book as well as mammal, orchid and amphibian plates.

17. WHAT KIND OF TOUR GUIDES ARE USED IN THE TOURS?

EcoPeruTours Work with professional tour guides who have lived by the Amazon of the Madre de Dios river all of their lives. Our guides are professionally trained and have extensive knowledge of the Manu area and the flora and fauna that abounds in the jungle. Most our tour guides have general knowledge.

18. WHAT HAPPENED WHEN THE TOUR IN CANCELLED?

The weather conditions in the Highlands same as in Rainforest are unpredictable. The months of April to October are the driest months of the year, but some times during these months and the remainder of the year, we do have some rain and the roads may become inaccessible due to landslips/landslides. For that reason we recommend travel insurance to cover these unpredictable weather conditions, as claims for compensation cannot be considered. The insurance should also cover cancellation of tours, cancellation of flights, accident, loss of personal luggage, hospitalization, etc. We do not accept responsibility for cancellation, loss, tropical medical problems, damage or injury to property or persons.

For cancellations made after the tour is booked / reserved no refund will be given. If during the tour the client decides to separate themselves from the tour and the rest of the group it will be the responsibility of the client to pay for any expenses that are associated with their early return to Cusco.

19. IS Ecoperutours A TOUR OPERATOR?

Yes Eco-peru-tours is a tour operator based in Cusco – Peru.

20. Money in Peru

Where to change currency: You can change your money in Peru or in your home country. Many banks will exchange large amounts of money at no charge, but require several business days. You can also change money at the airport in Lima (open 24 hours) and the rest of it at your other destinations as needed. There are casa de cambio (money exchange offices) in all major cities, generally easily accessible.

The most secure and easiest places in Peru to exchange your US dollars are at the airport or at your hotel, but you will easily find places to change money in most cities. Make sure you know the official exchange rate check online, as not all places offer the same rates. You can also use ATMs to withdraw money throughout. Keep in mind that when you travel to more remote areas of the country you should have plenty of small bills or coins in Peruvian currency on hand.

Are American dollars readily accepted? Yes, US dollars are widely accepted in Peru. You can use them in most of the hotels, supermarkets, and restaurants, but please carry Peruvian currency with you for remote areas or for shopping in small shops.

Large bills (soles): Avoid paying with or carrying around large bills. Many merchants can’t or won’t change them, and finding someone to provide change can be a hassle (this is particularly true for taxi drivers, who almost never have – or claim not to have – sufficient change).

21. Budget: Roughly how much do you think we are likely to need for our trip?

Numerically, prices in Perú are very much like in the USA. But it’s really a bargain, because in Peru your dollar is worth almost three times what it is in the US. An average good meal in the US is $14-20, and a good meal in Perú is 15-25 soles (under $10 USD). A high-end meal that is $70 in the US is 70 soles (about $20).

22. How much should one tip in Peru and who?

Peruvians generally do not tip well, if at all. From this perspective, you should tip according to how well you were served. Be aware that some restaurants already include a service charge in the bill.

23. Here is an idea of the usual custom here:

  • Tour guide – $5 – $10 per person
  • Waiters in good restaurants – 10%
  • Waiters in budget restaurants – from nothing to 5%
  • Drivers/maids – $1 – $2 per person
  • Bellboys – 1 sol per piece of luggage

24. Are there any costs that are not included in our tour?

Everything is included except the first breakfast and last dinner, personal trip costs during your free days such as taxi rides and activities not mentioned in your itinerary.

25. Warning about counterfeit money:

Though most travelers report no problems with fake currency, you can avoid receiving counterfeit bills in Perú by using official bank ATMs and reputable currency exchange offices. It is usually relatively easy to tell if you’ve received a counterfeit note.

26. Do you know what voltage the sockets have – 110 or 220? What are the standard Plugs?

The voltage in Peru is 220V. Some of your electronics may be able to take up to 220V; just look at the label on the charger. If not, you might want to carry an adapter/converter with you. Almost all of the outlets here accommodate both round and flat prongs (the outlet is a combination of the 2 pictures below).

27. What should we pack?

This will depend very much upon which area of Perú you are visiting. Here is a rough guide to help you decide. The secret, by the way, is layering. Peel off during the warm day, and layer on for cool nights. But pack as light as possible. You don’t want to lug around lots of unnecessary bags during the trip (and you might need room for souvenirs!).

Amazon

  •  Crocs (You’ll be given rubber boots for the Ecotours.)
  •  Comfortable walking shoes/hiking boots (nothing that you wouldn’t want to        get muddy!)
  •  Loose long-sleeved tops and long pants
  •  Hat
  •  Poncho
  •  Insect repellent
  •  Flashlight

Machu Picchu

  •  Hiking boots
  •  Fleece
  •  Poncho (December through February).

Recommended Travel Accessories

  •  Camera & binoculars
  •  Journal for writing
  •  Sun block & mosquito repellent
  •  Sunglasses & hat
  •  Personal medicines (prescriptions)

28. Rainy season in the highlands and the Amazon:

The rainy season in Perú starts at the end of December and continues until March. On the coast, the weather is arid with a warm summer from late December through March. A mist known as garúa covers the central and southern coastal provinces for the majority of the rest of the year. During the dry season it will be warm in the Amazon, while it may be hot during the day and very cold at night in the other high regions such as Cusco, Arequipa, and Puno. Lima, Nazca, and Paracas are in between the two.

29. Altitude sickness recommendations:

Cusco is located at about 10,970 feet (3,320 meters), meaning that an adjustment period will be necessary for virtually everyone. Prevention is the best treatment. Before going to Cusco, don’t eat too much. Avoid fatty food and alcohol in favor of easily-digestible food and a lot of water. Once you’re in Cusco, take baby steps as your body gets used to the altitude. You can get these easily in drugstores found on almost every corner in Lima and Cusco. Don’t forget to consult your doctor before taking these medications. Once you get to Cusco, you can buy muña (Minthostachys mollis) and coca tea, all natural lung-openers.

30. Recommended Travel Documents:

your passport should be valid for at least six months after the day of your entry into Peru. Carry a copy of your passport at all times.

31. Should we pack only backpacks to carry with us through the journey or will we be able to bring the roller luggage (carry-on) with us?:

A duffel bag with wheels and a lock (for security) is a good option since you will go through some cobblestone roads. Pack a small backpack for short journeys, when on the Inca Trail, or when heading to your jungle trip.

32. Are we likely to encounter a dress code anywhere we visit on our tour?

There are no dress codes, and you are unlikely to offend anybody with your appearance. Peruvians and the Andeans are very open-minded and used to foreign travelers with different types of fashion.

33. Safety

In terms of safety, especially for children, is there anything we should be concerned about, be prepared for, etc.? Watch what your children eat and drink because they are generally more prone to food sickness. You can rest assured that the food in good hotels and reputable restaurants is safe. For children with asthma, it would be best to consult your doctor before traveling, especially if you are visiting a city at high altitude such as Cusco or Puno.

34. What are the conditions for personal safety?

Avoid wearing flashy jewelry and always keep your belongings close to you. Since you will be traveling with Amazon Tours Manu and your transportation will be arranged for you, you should feel safe. Traveling in a group or with your guides, you can always feel secure. However, as with any crowded area in any city, exercise caution – keep an eye on your bags, don’t put your cameras or cash on display and watch out for pickpockets.

35. Are shots required before traveling to Perú?

Yellow fever vaccination is highly recommended

36. Should we take any food and drink precautions while in Peru?

Drinking only bottled water is a good idea. You’ll find many brands in supermarkets or in little stores called bodegas. Common brands are Cielo, San Antonio, San Luis, and Fresh (lemon infused water). There are two types of water you can buy: sin gas meaning un-carbonated, “normal” water, and con gas which is carbonated.

Important note: Peruvian tap water is not potable. It is fine to use for teeth-brushing and cooking (provided it is boiled) but should not be ingested directly from the tap.

37.Language issues

A sizable amount of the population in Lima and Cusco speaks passable English, but many Peruvians do not. In other areas of Peru, that amount is much smaller. If you don’t speak Spanish, you can probably get by with gestures and a few common English words. Depending on where you plan to go, it may be a good idea to purchase a phrasebook.

Note:

Bathrooms in Peru often have the telltale stick figures on the door. If they do not, look for Damas or Mujeres for women, and Caballeros or Hombres for men. Also, SS.HH indicates a restroom. You may sometimes be asked a pay a small charge for using public restrooms.

If you have a question that is not answered here, please send us an email at info@ecoperutours and we will get you an answer.

Eco Peru Tours